Business Objective
Mascom, a leading Mobile Telecoms in Botswana had undertaken a restructure of their Network Division and their ICT Division.
Solutions Provided
- Conduct Organisational Analysis of the ICT Division and Network Divisions of Mascom, in Botswana.
- Use competency framework to audit management and staff in both Divisions.
- Engage the “best person,” for the job and assess the roles of Leaders
- Competency testing and skills audit identified the skills required to merge the Divisions to attain operational efficiencies.
- Through skills auditing and design of competency framework, Mascom could attain an Agile and innovative Organisational Structure fit for purpose and was deemed to be future fit as well.
Key Business Impact
- Enhanced Operational Model – ICT
- Enhanced skills and competencies
- Decrease in costs of duplicate salaries
- Optimal client satisfaction to competent staff